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Qualified support for your loved one: a ready-to-work friendmentorbuddyDSP

Find trusted, pre-screened caregivers and Direct Support Professionals with experience that matches your loved one’s unique needs.
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Personalized support through all hiring stages
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80% of families get
fast-matched candidates
>3,500
DSPs hired since 2022

Human care, enhanced by technology

Our goal is to help as many families as possible find the right care for the most vulnerable among us, and technology is our greatest ally in that mission. Soter’s AI-powered algorithm matches your family with pre-qualified DSPs, ensuring the right connection from the start, whether it’s shared interests, experience, availability, or specific skills.

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75%
DSPs stay with the family for more than a year
< 14 days
average time to fill the open position
4/5
families’ satisfaction rate with the candidates
Remember: it’s completely okay to ask for help when it comes to caring for your loved one.

The only AI-powered solution designed for individuals with I/DD.

Finding the right care has never been so quick and easy.
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1Request
With just a few clicks inside the Soter platform, you specify exactly what kind of care a family needs - from skills and certifications to values and personal interests. The app automatically creates a clear candidate profile, so you see the best matches faster and with less effort.
2Pre-qualify
Soter App goes further than matching - we pre-qualify the best care professionals and flag them right on your dashboard. You instantly see who has applied, been screened, or is interview-ready, with full transparency to move the right candidates forward without delay.
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3Get Matched
With advanced matching, our AI-based algorithm compares your request to our network in real time and highlights the strongest candidates.
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4Vibe check
By the time you reach the interview stage, you’re only meeting pre-qualified candidates who already understand the realities of care work and align with the family’s hours, needs, and expectations. All that’s left is a quick vibe check to confirm the fit - no more wasted interviews.
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I have searched for a DSP myself before. I asked many friends and family members. Some said no, and others did not work out. They were too close to us and did things their own way, often unwilling to adapt in a manner that worked for us. Using Soter, we accessed a larger and better pool of applicants. We were able to provide more details, and the applicants responded to questions that we formulated. I would have to say that the most important factor in choosing a family buddy is compatibility, both with my daughter and with her parents. The second most important trait is being a self-starter. I want them to understand what is expected and desired, and then take initiative. I would recommend that families who are just beginning their search really think about the traits and skills they are looking for.
Bridgette, Felicity's mom
We want to thank all the professionals at Soter for assisting us to recruit a highly qualified staff person for our son's Self-Direction program. Their knowledgeable recruiting and determination to find a successful candidate are most appreciated. For us, the experience was timely and effective. We know that your work will help many families find well qualified direct support professionals for Self-Direction programs.
Chuck and Anne, Chris's parents
Thank you for your kindness and understanding in our journey. It's really a difficult task to find someone who will come to work and then cope—it is a challenge. I am grateful for the help I have received from the Soter team. Initially, we were looking for one DSP, but we ended up finding two.
Theresa, Robert's mom
Before working with Soter, we found hiring DSPs incredibly frustrating. We spent a lot of time reviewing unqualified resumes, and about half of the viable candidates never responded to our outreach. Soter changed that—we started seeing a higher percentage of qualified candidates, and more importantly, they were responsive when we contacted them. When choosing a DSP, prior experience working with people with disabilities is our top priority. For others starting this process, I recommend structuring roles to offer full-time hours with benefits, and clearly defining minimum qualifications from the start. It saves time and helps filter out unqualified applicants.
Geoff DeBery, M.A., BCBA, LBA

Agentic AI that cares: smart dashboards and powerful tools

We know how challenging it is to find the right care, and we’re changing that for good.

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FAQ

Didn’t find the right question?
How does Soter help families find the right DSP?
Our smart matching system connects you with pre-qualified Direct Support Professionals based on your loved one's needs, schedule, and personality not just availability. Book a free demo and we'll walk you through your situation and estimate how fast you can hire a DSP.
Are the DSPs verified?
Every DSP goes through verification before being added to our platform. You only see candidates who are qualified and ready to work.
Can I trust an AI platform for something so personal?
Absolutely. Our technology helps organize and filter matches, but you make the final decisions. You always have the opportunity to meet, talk to, and choose your DSP.
How long does it take to find a match?
Most families find a qualified DSP within 1–2 weeks, depending on your location and schedule. Book a free demo to share your needs and get a personalized time estimate.
What if the DSP isn't the right fit?
No worries, it happens! If something doesn't feel right, we'll help you find another professional quickly and at no extra cost. Every family is covered by our one-year matching guarantee for complete peace of mind.
Is Soter only for agencies or also for families?
Both. Soter was built to make hiring easier for families and agencies alike helping everyone connect with the right professionals faster.
How does Soter keep my information safe?
Your privacy matters to us. All data is encrypted and securely stored, following compliance standards.
Does using Soter cost anything for families?
We offer different plans, and the cost may be covered by OTPS funds - check with your fiscal intermediary.

Request your demo

Discover Soter’s AI-powered platform to connect with ready-to-work, pre-qualified DSPs, caregivers and support professionals.
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