The Impact of User Experience on Lead Conversion Rates – Insights and Practical Tips for Developmental Disability Agencies

Aug 29, 2024

Understanding the importance of a seamless experience in both sales and hiring is crucial for developmental disability agencies. This blog explores how optimizing the candidate journey, particularly for direct support professionals (DSPs), can improve recruitment and retention rates. Drawing parallels between sales funnels and the hiring process, we provide practical tips—such as timely follow-up, a single point of contact, and flexible training options—that can enhance the overall experience for applicants. At Soter, we take a holistic approach to ensure that agencies not only attract talent but also support their long-term success.

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Tailoring Communication Strategies for Different Generations in Recruitment

Jan 25, 2024

Calls, emails, text messages, in-app communication: understanding nuances of generational preferences and aligning communication methods accordingly, such as starting with a text and incorporating phone calls and voice messages later, ensures effective engagement and trust-building in the recruitment process. In this article, we have broken down some smart communication tricks backed by solid research to level up your recruitment game.

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